Strategy
- You can’t win if you don’t play
- Choosing your game
- Set target / goals
- Charting your path
- 4 keys for setting goals
- Identify success
- Be specific about steps
- Identify obstacles
- Plan to follow up
Game Play
- Contributions
- Become indispensable
- Fill the gaps. Look for places to contribute.
- Do the right things
- Managing your manager
- Status
- Assessing performance
- Documentation
- Mentoring
- Ops
- Maintainability
- Quality
- Innovation & New Ideas
- Trust & integrity
- Build trust. Deliver on your commitments, act authentically and consistently.
- Know the timing.
- Estimate — confidence –> Actual
- Actual — validate –> Analyze
- Analyze — incorporate –> Estimate
- Do the hardest work first
- Manage your time
- Practice
- Coachability
- Seek expert feedback
- 6 keys to receiving feedback
- Don’t be defensive
- Fight the urge to jump in
- Ask for clarification
- Listen for emotion
- Be gracious and thankful
- Change and adapt
Team Up
- Charisma
- Be open
- Bring solutions
- Empathy & attitude
- Reframe
- Reverse
- Long term
- Change for growth
- Communication
- Improve written messages
- Who is your audience?
- Lead with what is important
- Be concise. “Let me know if you would like more information.”
- Make it easy to understand
- Connecting
- 4 keys to making others feel important
- Be present
- Repeat what you heard
- Ask questions
- Don’t interrupt
- Collaboration
- Set an example
- Influence. No one cares how much you know until they know how much you care.
- Improve relationships. Make 2 ordered lists:
- The most important people on your team
- The people with whom you have the best relationships
- Rebuild burned bridges
- Find your common ground
- Focus on the long term
- Don’t give up
The seven C’s for greatness
- Clarify – Choose your own adventure
- Contribution – Work hard, do your best
- Coachability – Seek out the truth
- Charisma – Keep getting better
- Communication – Get your point across
- Connection – Listen & care
- Collaboration – Focus on relationships
This is a summary of the original content by Kate Matsudaira here and her presentation.